Terms of Service

Last updated: August 3, 2026

These Terms of Service govern your access to and use of shelfbloom.shop and your purchase of products from ShelfBloom.

Throughout these Terms, “ShelfBloom,” “we,” “us,” and “our” refer to the operator of shelfbloom.shop. “You” and “your” refer to the visitor, customer, or person using the website.

By visiting the website, creating an order, or purchasing a product, you agree to these Terms of Service and the policies referenced within them.

1. Online Store Terms

You may use this website only for lawful purposes.

By agreeing to these Terms, you confirm that you have reached the age of majority in your jurisdiction or that you have permission from a parent or legal guardian to use the website.

You may not use our products, services, website, or content for unlawful, fraudulent, abusive, or unauthorized purposes.

2. Product Information

ShelfBloom makes reasonable efforts to present accurate product descriptions, measurements, materials, specifications, features, and photographs.

However, product colours and finishes may appear differently depending on screen settings, lighting, photography, manufacturing variations, and the natural characteristics of materials.

Wooden products may display differences in grain, texture, shade, knots, markings, or finish. These natural variations may not be considered defects when they do not affect the intended function of the product.

Customers are responsible for reviewing product measurements and installation requirements before purchasing.

3. Installation and Use

Some ShelfBloom products require assembly or wall installation.

Customers are responsible for:

• Following the supplied installation instructions
• Using appropriate tools and mounting hardware
• Confirming that the wall or surface is suitable
• Avoiding electrical wiring, plumbing, and structural hazards
• Observing the stated or reasonable weight limitations
• Obtaining professional installation assistance when necessary

Mounting requirements may vary depending on wall material, including drywall, brick, concrete, tile, or wood.

ShelfBloom is not responsible for damage caused by incorrect installation, unsuitable mounting surfaces, unauthorized modification, improper use, overloading, or failure to follow instructions, except where liability cannot legally be excluded.

4. Prices and Currency

Product prices are displayed on the website in the selected or applicable currency.

Prices may change without notice. A price change will not normally affect an order that has already been accepted and paid, unless a correction is required by law or the order involves an obvious error.

Taxes, duties, or other charges may apply depending on the customer’s location. Any applicable amount collected during checkout will be displayed before the order is submitted.

5. Orders and Acceptance

Submitting an order does not guarantee acceptance.

We may review, limit, reject, or cancel an order where reasonably necessary, including in cases involving:

• Incorrect product or pricing information
• Suspected fraud or unauthorized payment
• Inventory unavailability
• Unserviceable delivery addresses
• Unusual order quantities
• Website or technical errors
• Legal, regulatory, or carrier restrictions

If we cancel a paid order, we will issue an appropriate refund to the original payment method.

We may limit quantities purchased by one person, household, account, payment method, or delivery address.

6. Customer Information

You agree to provide accurate, complete, and current information when placing an order.

You are responsible for reviewing your:

• Full name
• Email address
• Phone number
• Shipping address
• Billing information
• Product selection and quantity

ShelfBloom is not responsible for delays or failed deliveries caused by incorrect information submitted by the customer. Contact us immediately if a correction is required.

7. Payment

Orders must be paid through the payment methods available at checkout.

You confirm that you are authorized to use the payment method submitted and that the billing information is accurate.

Payments may be processed by third-party payment providers. ShelfBloom does not directly control the processing systems, security decisions, or authorization procedures of independent payment providers.

8. Shipping and Delivery

ShelfBloom offers free standard worldwide shipping.

Estimated delivery is generally 7–10 days, subject to order processing, destination, carrier operations, customs procedures, weather, public holidays, and other circumstances outside our reasonable control.

Delivery estimates are not guarantees unless expressly stated otherwise.

Additional details are provided in our Shipping Policy, which forms part of these Terms.

9. Returns and Refunds

Eligible products may be returned within 30 days of delivery in accordance with our Return & Refund Policy.

Customers must contact us and receive return instructions before sending a product back.

Our Return & Refund Policy forms part of these Terms of Service.

10. Prohibited Uses

You may not:

• Use the website for illegal or fraudulent activity
• Submit false payment or customer information
• Interfere with the website’s operation or security
• Introduce viruses, malware, or harmful code
• Attempt to access restricted systems or customer accounts
• Copy, scrape, reproduce, or exploit website content without authorization
• Impersonate another person or organization
• Use automated systems in a way that disrupts the website
• Submit abusive, defamatory, threatening, or unlawful content
• Infringe intellectual property, privacy, or other legal rights

We may suspend or terminate access where these restrictions are violated.

11. Intellectual Property

The website and its content, including text, graphics, branding, logos, layouts, product descriptions, photographs, icons, and design elements, are owned by ShelfBloom or used with permission.

You may view and use the website for personal shopping purposes. You may not reproduce, distribute, publish, modify, sell, license, or commercially exploit website content without prior written authorization.

12. Reviews and Customer Content

When you submit a review, photograph, comment, suggestion, or other content, you confirm that:

• You own the content or have permission to submit it
• The content is accurate and lawful
• It does not violate another person’s rights
• It does not contain harmful code, spam, or deceptive material

You grant ShelfBloom a non-exclusive, worldwide, royalty-free right to use, reproduce, display, edit, and distribute submitted content for store operations, customer support, and marketing, subject to applicable privacy law.

We may remove content that is unlawful, misleading, abusive, irrelevant, or otherwise inappropriate.

13. Third-Party Services

The website may use services provided by third parties, including Shopify, payment processors, shipping carriers, analytics providers, communication platforms, and other service providers.

Your use of certain third-party services may be subject to their separate policies and terms.

ShelfBloom is not responsible for third-party services beyond the extent required by applicable law.

14. External Links

The website may contain links to third-party websites for convenience or informational purposes.

ShelfBloom does not control and does not necessarily endorse third-party websites. You access them at your own discretion and should review their applicable terms and privacy practices.

15. Errors and Omissions

Information on the website may occasionally contain typographical errors, inaccuracies, omissions, or outdated details involving product descriptions, pricing, promotions, availability, shipping, or other matters.

We may correct errors, update information, or cancel affected orders when reasonably necessary, subject to applicable law.

16. Disclaimer of Warranties

We aim to provide a reliable website and quality products. However, the website may occasionally be interrupted, delayed, unavailable, or affected by technical issues.

To the maximum extent permitted by law, the website is provided on an “as available” basis without warranties beyond those expressly stated or legally required.

Nothing in these Terms excludes statutory warranties, guarantees, or consumer rights that cannot legally be excluded.

17. Limitation of Liability

To the maximum extent permitted by law, ShelfBloom will not be liable for indirect, incidental, special, punitive, or consequential losses arising from website use, delayed delivery, improper installation, misuse, or circumstances outside our reasonable control.

Where liability cannot legally be excluded, ShelfBloom’s liability will be limited only to the extent permitted by applicable law.

These limitations do not apply where prohibited by law or where liability results from fraud, intentional misconduct, or another matter that cannot legally be limited.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold ShelfBloom harmless from third-party claims, losses, or reasonable expenses resulting from your unlawful use of the website, violation of these Terms, infringement of another person’s rights, or misuse of a product.

19. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum lawful extent or separated from the Terms.

The remaining provisions will continue in effect.

20. No Waiver

Failure by ShelfBloom to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.

21. Changes to These Terms

We may update these Terms to reflect changes to our services, products, business practices, or legal obligations.

The revised version becomes effective when posted on the website unless another effective date is stated. Continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.

22. Governing Law

These Terms are governed by the laws of the Province of Quebec and the applicable federal laws of Canada, without limiting any mandatory consumer protections available under the laws of the customer’s jurisdiction.

Before initiating formal proceedings, customers are encouraged to contact us so that we can attempt to resolve the matter in good faith.

23. Contact Information

Questions regarding these Terms may be sent to:

ShelfBloom
Email: support@shelfbloom.shop
Phone: (647) 932-3133

SphereTech
3450 Boulevard Cote Vertu Ouest
Saint-Laurent, QC H4R 1P8
Canada