Contact information
Welcome to Shelfbloom.
We believe that clear communication and accessible customer support are essential parts of a trustworthy online shopping experience.
This Contact Information page provides the official contact details for Shelfbloom and explains how customers can reach us regarding purchases, product information, shipping, returns, refunds, and general inquiries.
1. Business Information
Business Name: Shelfbloom
Website: https://shelfbloom.shop
Year Established: 2022
Business Address:
3450 Boulevard Cote Vertu Ouest
Saint-Laurent, QC
Canada
Customer Support Email: support@shelfbloom.shop
Telephone: (647) 932-3133
The contact information above is provided for customer communication and general business correspondence.
Please contact our support team before sending any physical correspondence or returning merchandise.
Our business address is not automatically an authorized merchandise return location.
2. Customer Support
Our customer support team assists customers with questions related to shopping at Shelfbloom.
You may contact us regarding product details, order information, shipping concerns, returns, refunds, or other matters related to our website.
We recommend contacting us by email whenever possible, as this allows you to provide relevant order details and maintain a written record of your inquiry.
Email: support@shelfbloom.shop
Please include a clear subject line and a detailed description of your request.
If your inquiry concerns an existing order, include your order number and the email address associated with the purchase.
3. Product Inquiries
If you need additional information about a product before placing an order, please contact our support team.
We can assist with questions about product dimensions, compartment configurations, materials, available options, and intended uses.
Our goal is to provide useful information that helps customers select organization products suited to their needs.
4. Order-Related Assistance
For questions about an existing order, please email support@shelfbloom.shop.
Include your order number and explain the nature of your inquiry.
Order-related assistance may include reviewing available order information, addressing fulfillment concerns, and providing updates when information is available.
If you need to correct your shipping information, contact us as soon as possible.
Address changes may depend on the current processing and shipping status.
5. Shipping Inquiries
Shelfbloom offers free worldwide shipping with an estimated delivery timeframe of 7–10 days.
If you have questions about delivery, shipment tracking, or a delayed package, please contact our support team.
We will review the available information and assist with the appropriate next steps.
For more details, please consult our Shipping Policy.
6. Returns and Refunds
We provide free returns and refunds within 30 days for eligible purchases.
To initiate a return, contact:
support@shelfbloom.shop
Please include your order number and a brief explanation of your request.
Our support team will provide return instructions and any necessary prepaid return arrangements.
Do not send merchandise to our business address without authorization.
For detailed procedures and eligibility information, please review our Return & Refund Policy.
7. Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us.
Include your order number and describe the issue.
Photographs may be helpful when available.
We will review your request and arrange an appropriate resolution in accordance with our policies and applicable law.
8. General Business Correspondence
For general questions about Shelfbloom, our website, or our product collection, please contact:
support@shelfbloom.shop
For written business correspondence, use the address listed in Section 1.
Please do not send unsolicited merchandise or returns without prior authorization.
9. Privacy and Personal Information
When contacting Shelfbloom, please provide only the personal information reasonably necessary to address your request.
We may use your contact information and relevant order details to respond to inquiries, process returns, investigate delivery issues, and fulfill other legitimate customer service purposes.
Personal information will be handled in accordance with applicable privacy laws and our published Privacy Policy.
Please do not send passwords, complete payment card numbers, or other unnecessary sensitive information by email.
10. Our Customer Service Commitment
We aim to provide clear, respectful, and helpful communication.
Our goal is to address customer concerns fairly and provide accurate information about our products and services.
We appreciate your patience while we review your inquiry.
Thank you for choosing Shelfbloom.
Shelfbloom — Beautifully Organized. Effortlessly Yours.
Website: https://shelfbloom.shop
Email: support@shelfbloom.shop
Phone: (647) 932-3133